Terms of service
Terms and Conditions Overview
Before engaging in any transactions or availing our services, please thoroughly review the following terms and conditions. These terms delineate the rights and obligations of both parties and establish a legally binding agreement between you (the customer) and our business. By accessing our website, making a purchase, or utilizing our services, you signify your acceptance and agreement to these terms and conditions. If you disagree with any stipulation outlined below, kindly refrain from using our services.
Ordering and Purchasing:
- All orders are subject to availability and acceptance.
- Prices listed on our website are subject to change without prior notice.
- Provide accurate and complete information when placing an order.
- Modifications or cancellations post-order placement are at the discretion of our customer support team.
Payment:
- Payment accepted through specified methods on our website.
- Agree to pay the total amount due, including taxes, shipping fees, and handling charges.
- Ensure online payment details are valid and accurate.
- Failure to complete payment may result in order cancellation.
Shipping and Delivery:
- Reasonable efforts will be made to ship orders within specified timeframes.
- Shipping and delivery times are estimates and may vary due to factors beyond our control.
- Ensure correct shipping address; we are not liable for loss or delay due to incorrect information.
- Additional customs duties, taxes, or fees imposed by your country are your responsibility.
Limitations of Responsibility:
- Our responsibility ends once a parcel is marked as "delivered."
- No liability for parcels marked as delivered but not received by the intended recipient.
- Not responsible for actions or errors of shipping carriers or third parties in the delivery process.
All Sales Final:
- All sales are final to maintain the integrity of our products.
- No returns or exchanges except for the following exceptions (if applicable).
Exceptions: Defective or Damaged Products:
- Contact our customer support team within 7 working days of receiving a defective or damaged product.
- A case-by-case assessment will be conducted, and a suitable resolution provided if deemed valid (replacement or refund).
Conditions for Defective or Damaged Products:
- Eligibility for resolution under exceptions:
- Contact us within the specified timeframe.
- Provide evidence of defect or damage.
- Return the item in its original packaging.
Exclusions:
- The following scenarios are not considered defects or damage eligible for return or exchange:
- Normal wear and tear.
- Damage due to misuse, negligence, or improper care.
- Incorrect sizing or fit (size charts provided for reference).
Your Responsibility:
- Carefully review product descriptions, size charts, and relevant information before making a purchase.
Disclaimer:
- Efforts made to provide accurate product information, but accuracy is not guaranteed.
- Colours and shades may vary slightly due to differences in monitors and lighting conditions.
Intellectual Property:
- All content on our website is protected by copyright and other intellectual property laws.
- Use, reproduction, distribution, or modification of content requires explicit written consent.
Privacy and Data Protection:
- Collection and processing of personal information follow our Privacy Policy.
- By using our services, you consent to the collection, use, and storage of your personal information.
Limitation of Liability:
- We aim for accurate information but do not warrant completeness, accuracy, or reliability.
- Not liable for direct, indirect, incidental, consequential, or punitive damages arising from service use.
Modifications and Termination:
- Reserve the right to modify, suspend, or terminate services or terms and conditions at any time.
- Notice of significant changes will be provided through our website or other means of communication.
CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at zayarilondon@gmail.com.
Our contact information is posted below:
zayarilondon@gmail.com